Terms and Conditions for Carmen’s Laundry
Last Updated: November 4, 2023
1. Introduction
These Terms and Conditions (the “Agreement”) are a legally binding contract between Carmen’s Laundry (“we,” “us,” or “our”) and you, the user of our website (https://www.carmenslaundry.com) and related services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
2. Website Use
a. Eligibility: By using our website and services, you represent that you are at least 18 years of age or the legal age in your jurisdiction, or that you have legal parental or guardian consent to use our services.
b. Accuracy: You agree to provide accurate and complete information when using our website and services.
3. Laundry Services and Product Sales
a. Service Usage: Our laundry services include but are not limited to wash, dry, fold, ironing, dry cleaning, takkie (shoe) washing, clothes dying, and alterations. We provide these services subject to availability in your location.
b. Product Sales: We may offer related products for sale on our website. Product availability and descriptions are provided to the best of our ability.
4. User Accounts
a. Account Creation: To use certain services or make a purchase, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials.
b. Account Termination: We reserve the right to terminate or suspend your account for any reason, including violating these Terms and Conditions.
5. Pricing and Payment
a. Pricing: Prices for our services and products are subject to change without notice.
b. Payment: Payment for services and products is due at the time of purchase. We accept payment through various methods, as specified on our website.
6. Cancellations and Refunds
a. Cancellations: You may cancel a service or product order as long as it is done within the specified cancellation period and adheres to our cancellation policy.
b. Refunds: Refund requests are subject to our refund policy, as outlined on our website.
7. Intellectual Property
a. Copyright: All content on our website, including text, images, logos, and designs, is protected by copyright. You may not use our content without our express permission.
8. Privacy
a. Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions.
9. Limitation of Liability
a. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, or products.
10. Changes to Terms and Conditions
a. We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the modified terms.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Email: goldmannathan@yahoo.com
Physical Address: 22 Badminton Crescent, Beacon Valley, Mitchell’s Plain, South Africa
12. Governing Law
This Agreement is governed by the laws of South Africa, and any disputes shall be subject to the exclusive jurisdiction of the South African courts.
Effective Date: November 4, 2023.