Privacy Policy for Carmen’s Laundry
Last Updated: November 4, 2023
1. Introduction
Carmen’s Laundry (“we,” “us,” or “our”) is committed to safeguarding the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website (https://www.carmenslaundry.com) and related services, purchase products, or utilize our laundry services. Please read this policy carefully to understand our practices regarding your personal information.
2. Information We Collect
a. Personal Information: We may collect personal information, including but not limited to your name, email address, physical address, phone number, and payment information when you interact with our website, make a purchase, or use our laundry services.
b. Automatically Collected Information: We may also collect non-personal information, such as your IP address, browser type, device information, and browsing patterns.
3. Use of Information
We use the information we collect for the following purposes:
a. Providing Services: To provide and maintain our laundry services, process orders, and communicate with you regarding your requests.
b. Marketing: To send you promotional materials, updates, and information about our products, services, and special offers, where you have provided consent.
c. Customer Support: To respond to your inquiries and provide customer support.
4. Disclosure of Information
We may share your personal information in the following circumstances:
a. Service Providers: We may disclose your information to third-party service providers that assist us in the operation of our website and the provision of our services. These service providers are contractually obligated to maintain the confidentiality and security of your information.
b. Legal Obligations: We may share your information when required to comply with legal obligations, including responding to lawful requests from government authorities.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols to safeguard your data.
6. Your Rights
You have the right to:
a. Access and Correct: Access your personal information and update it as necessary.
b. Withdraw Consent: Withdraw your consent for marketing communications at any time.
c. Delete Data: Request the deletion of your personal data.
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to disable cookies but please note that this may affect the functionality of our website.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us:
Email: goldmannathan@yahoo.com
Physical Address: 22 Badminton Crescent, Beacon Valley, Mitchell’s Plain, South Africa
9. Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the “Last Updated” date will be modified accordingly.
By using our website, products, or services, you agree to the terms outlined in this Privacy Policy.
Effective Date: November 4, 2023.